Citrinne Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at www.citrinne.com.br (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms pointed you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

COOKIES

Below is a list of the cookies we use. We have listed them so that you can choose whether you want to opt out of cookies.

_session_id, unique token, per session, Allows Shopify to store information about your session (referrer, landing page, etc.)

_shopify_visit, no data retained, Persistent for 30 minutes from last visit, Used by website provider's internal stats tracker to record number of visits

_shopify_uniq, no data retained, expires at midnight (relative to the visitor) of the next day, Counts the number of visits to a store from a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the items in your cart.

_secure_session_id, unique token, per session

storefront_digest, unique token, undefined, If the store has a password, it is used to determine whether the current visitor has access.
- “Log files” track actions that occur on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and timestamps.
- “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you navigate the Site.
In addition, when you make a purchase or attempt to make a purchase on the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address and phone number. We call this information “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

In general, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). In addition, we use this Order Information to:
communicate with you;
track our orders to identify possible risk or fraud; It is
when consistent with preferences you have shared with us, to provide you with information or advertising relating to our products or services.
We use the Device Information we collect to help us track potential risk and fraud (specifically your IP address) and more generally to improve and optimize our Site (for example, generating analytics about how our customers browse and interact with the Site, and to measure the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en-US/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

As described above, we use your Personal Information to provide targeted advertising or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, visit the Network Advertising Initiative (“NAI”) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you may opt out of some of these services by accessing the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not change our Site's data collection and usage practices when we see a Do Not Track signal in your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us using the contact information below.
In addition, if you are a European resident, please note that we are processing your information in order to fulfill contracts we may have with you (for example, if you place an order through the Site) or to protect our legitimate business interests listed above. Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order on the Site, we will keep your Order Information in our records unless and until you ask us to delete that information.

CHANGES
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACT US
To learn more about our privacy practices, if you have questions or if you want to make a complaint, please contact us by email at sac@citrinne.com.br